The review a lender runs before funding a commercial loan: third-party reports, title, borrower financials, and property documents, checked against the commitment.
The longer version
Due diligence is where the lender verifies that the deal it approved is the deal it is funding. The property side covers the appraisal, environmental and property condition reports, title, and survey. The borrower side covers organizational documents, financial statements, rent rolls, and insurance.
Diligence items feed the closing checklist. A diligence list that lives apart from the closing list gets reviewed twice and chased twice, which is where deals lose days.
In Prodeal
Borrowers deliver diligence items through an upload link with no login, so documents arrive named and filed. Role-based access keeps each party inside their own lane while the file assembles.